Worley Claims Services Announces Name Change to Alacrity Solutions to Reflect Strategic Growth and Innovation

Company creates end-to-end claims management solutions that deliver consistent and reliable solutions to the insurance industry.


  • Worley Claims Services and all wholly owned subsidiaries renamed to Alacrity Solutions
  • Rebrand reflects growth through strategic acquisitions and core product innovation
  • Ability to manage claims throughout the complete lifecycle

Fishers, IN – March 10, 2020 – Worley Claims Services LLC, a recognized leader in providing insurance claims services in North America, announced the launch of a new company brand and name to Alacrity Solutions Group effective immediately. The change reflects the company’s broader commitment and its expertise in providing innovative claims management services in the property, auto and casualty claim marketplace.

“The new name, Alacrity Solutions, reflects an important point in the evolution of this organization,” said Jim Pearl, president and chief executive officer. “Through organic growth, a series of strategic acquisitions and core product innovation, we now offer a comprehensive suite of solutions for every phase of the claims lifecycle.”

The word alacrity is synonymous with “a cheerful willingness to help.” The definition embodies the company’s culture and commitment to move beyond just offering services, to creating solutions that meet the growing needs of their insurance carrier clients and the policyholders they serve, ultimately making their lives easier.

“Service excellence for our clients and their valued constituents is at the core of everything we do,” Pearl added. “Through this growth, they can expect to receive continued exceptional service, while reaping the many benefits of the consolidated Alacrity enterprise.”

About Alacrity Solutions
Alacrity Solutions isn’t just our name, it’s our way of doing business. Formerly Worley Claims Services, we have built a reputation for service excellence among national and regional insurance carriers, as well as government and commercial clients. Through strategic acquisitions and core product innovations, we have evolved into a comprehensive solutions provider capable of meeting the needs of our clients from the first notice of loss, through the completion of repairs. At Alacrity, we deliver solutions that make life easier. To learn more, visit

Media Contact: Marie Neal, VP, Marketing and Communications
Phone Number: 800-785-2604


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