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RESOLVE | A seamless solution for the entire claim journey.

RESOLVE helps carriers increase customer satisfaction while decreasing property claim management time and expenses. Our program provides a seamless solution for the entire journey of a claim.

From first notice to claim closure, we offer a fully-integrated collection of services to support carriers and claimants at every step. Choose our end-to-end program or select just a few of our scalable solutions.

CLAIM INTAKE

We service the entire claim journey from the first notice of loss starting with our fully-scalable operations center. This team of insurance-trained professionals is equipped to accept claims through all tech channels and API integrations 24/7 x 365. Customized scripting, call routing and comprehensive reporting are a few examples of our premier service capabilities.

  • First Notice of Loss Intake
  • CAT Support
  • General Claims Support
  • After hours and Emergency Calls

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TEMPORARY HOUSING

From same-day emergency lodging in one of the hotels from our vast network to long-term housing stays while home repairs are being made, our temporary housing service offers lodging to fit any family’s unique needs and the technology to save carriers time and money.

  • Emergency Hotel Access
  • Short- and Long-term Furnished Rentals
  • Alternative Lodging
  • Catastrophe Services

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CLAIM MANAGEMENT

From daily claims to large-scale catastrophe response, our network of claims handling professionals can serve as an extension of your claims department from FNOL through settlement.

  • Loss Adjusting
  • Third Party Administration
  • Supplemental Staffing
  • Desk and File Review
  • Contents Solutions

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MANAGED REPAIR PROGRAM

Hiring professionals to fix the damage can be complicated and risky. With our MRP solution, you can be sure quality standards are met and the fees are correct. We’ve spent decades establishing a nationwide network of credentialed contractors who can respond to any mitigation, repair or restoration task.

  • Mitigation
  • Emergency Response
  • Repair and Restoration
  • Speciality Services
  • Contractor Network

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