As the auto industry continues to change and even routine claims become more a bit more complex, Alacrity continues to innovate. Our expert loss adjusters, estimators and customer service representatives contribute to a positive customer experience while helping reduce claims expense cost.
AUTOMOTIVE SERVICES from Alacrity
Backed by the I-CAR Gold Class business designation, our auto claims experts know vehicles inside and out. From collision and comprehensive claims, to hazardous materials claims, our focus is to efficiently deliver accurate estimates, quickly negotiate settlements and ultimately provide safe, high-quality repairs.
A PIP claim and a garage keepers liability claim have distinct complexities that require specialized claims expertise. Our team is highly skilled at assessing the loss; establishing a rapport with the claimants and applicable authorities; verifying coverage; conducting scene investigations and gathering statements; and providing necessary reporting.
- Quick, cost-effective claims resolution
- Clear and consistent communication with policyholders
- Comprehensive reporting and analytics
- 24/7 claims intake
In 2012, Alacrity stationed more than 245 adjusters in Chicago, Ill., and Merryville, Ind., and set up a call center in our Hammond, La., headquarters to assist owners of more than 18,000 vehicles that allegedly received bad fuel from a nearby BP refinery. More than $2.7 million was paid out in total.
SERVICE THAT SCALES TO MATCH YOUR NEEDS.
Local, Regional or National
TELL US ABOUT YOUR NEEDS
Our organization is built on offering fast, friendly, reliable assistance when it’s needed the most. So let’s start by helping you find the answers you’re looking for.
Jeff Schmitt – Senior Vice President