WHY PARTNER WITH ALACRITY?
There are few providers with the size and diversified skills required to offer complete outsourced TPA solutions. Our high level of personalized service and focus on the United States market make us a better fit for local business partners. With offices across the nation, we have the infrastructure and understanding of how claims intricacies differ from coast to coast.
Integrity
From account managers and inside examiners to customer service representatives, our people make it their responsibility to bring accuracy, efficiency and honesty to every claim.
Wherever You Need Help
No matter the size of your organization or the complexity of your claims, Alacrity is ready to help – working within the claims department at your location or from our facilities.
Best-in-Class Solutions
The latest tools and technology. Proven processes and procedures. Above all, decades of experience. Alacrity has everything it takes to deliver superior claim outcomes.
Proactive Savings
Loss investigation specialists look to provide cost containment for our clients whenever possible.
Prompt, Clear Communication
Our goal is to make the claim process smooth and efficient. No delays. No surprises. We start by keeping everyone in the loop, from carrier to claimant.
A Vast Vendor Network
We’re happy to work with your preferred vendors, or leverage our network of trusted professionals to streamline claims resolution.
Benefits For
CARRIERS
- More cost-effective than staffing an in-house claims department
- Free up your staff to focus on more critical claims needs
- Flexible, scalable services tailored to meet your needs and financial goals
MGAs AND SELF-INSUREDS
- More cost-effective than staffing and managing an in-house claims department
- Stay insulated from day-to-day client communications and documentation
- Our decades of experience can guide you through the claims technicalities
COMPLETE SOLUTIONS, CUSTOMIZABLE FOR YOUR NEEDS
Streamline the number of vendor partners you work with. Alacrity has the ability and experience to do it all or just what you need.
- FNOL/loss intake
- Specific origin and cause of loss evaluation, including subrogation recovery potential
- Policy interpretation and reserving
- Review of ISO and prior claim reports
- File and diary management
- Estimate review and prep
- Customer communication, including letters of declination
- SIU identification and approval
- Home office and underwriting alerts
- QA compliance and monitoring
- Complete handling of supplements and reopens
- Issue resolution and complaint tracking
- Emergency claim servicing
- Oversight of field service providers
- Payment processing
- Detail claims management reporting
SERVICE THAT SCALES TO MATCH YOUR NEEDS.
Daily Claims
Catastrophe Response
Local, Regional or National
