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Third-Party Administration

Efficiency for you and your customers.

Reduce your risk, costs and overhead when you partner with Alacrity Solutions to outsource your claims processing. Our experienced professionals focus on creating a positive customer experience and favorable financial results through end-to-end claims handling services.

WHY PARTNER WITH ALACRITY?

There are few providers with the size and diversified skills required to offer complete outsourced TPA solutions. Our high level of personalized service and focus on the United States market make us a better fit for local business partners. With offices across the nation, we have the infrastructure and understanding of how claims intricacies differ from coast to coast.

Integrity

From account managers and inside examiners to customer service representatives, our people make it their responsibility to bring accuracy, efficiency and honesty to every claim.

Wherever You Need Help

No matter the size of your organization or the complexity of your claims, Alacrity is ready to help – working within the claims department at your location or from our facilities.

Best-in-Class Solutions

The latest tools and technology. Proven processes and procedures. Above all, decades of experience. Alacrity has everything it takes to deliver superior claim outcomes.

Proactive Savings

Loss investigation specialists look to provide cost containment for our clients whenever possible.

Prompt, Clear Communication

Our goal is to make the claim process smooth and efficient. No delays. No surprises. We start by keeping everyone in the loop, from carrier to claimant.

A Vast Vendor Network

We’re happy to work with your preferred vendors, or leverage our network of trusted professionals to streamline claims resolution.

Benefits For

CARRIERS

  • More cost-effective than staffing an in-house claims department
  • Free up your staff to focus on more critical claims needs
  • Flexible, scalable services tailored to meet your needs and financial goals

MGAs AND SELF-INSUREDS

  • More cost-effective than staffing and managing an in-house claims department
  • Stay insulated from day-to-day client communications and documentation
  • Our decades of experience can guide you through the claims technicalities

COMPLETE SOLUTIONS, CUSTOMIZABLE FOR YOUR NEEDS

Streamline the number of vendor partners you work with. Alacrity has the ability and experience to do it all or just what you need.

  • FNOL/loss intake
  • Specific origin and cause of loss evaluation, including subrogation recovery potential
  • Policy interpretation and reserving
  • Review of ISO and prior claim reports
  • File and diary management
  • Estimate review and prep
  • Customer communication, including letters of declination

  • SIU identification and approval
  • Home office and underwriting alerts
  • QA compliance and monitoring
  • Complete handling of supplements and reopens
  • Issue resolution and complaint tracking
  • Emergency claim servicing
  • Oversight of field service providers
  • Payment processing
  • Detail claims management reporting
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DEEPER CONNECTIONS

A successful TPA arrangement takes a high level of confidence and trust. Our managers take pride in forging strong personal relationships with both our clients and our internal team members. Making connections on an individual level ensures everyone is working to the same standards and expectations.

SERVICE THAT SCALES TO MATCH YOUR NEEDS.

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TELL US ABOUT YOUR NEEDS

Our organization is built on offering fast, friendly, reliable assistance when it’s needed the most. So let’s start by helping you find the answers you’re looking for.

Jeff Schmitt – Senior Vice President
JEFFS@ALACRITYSOLUTIONS.COM
800-968-4456